VPN by Private Internet Access App Reviews

21 Apr update has mostly broken this tool. Please fix or refund.

This app worked flawlessly, but after the latest update now my phone will not disconnect from the VPN even under settings menu on the phone. Now I have to uninstall the app in order to disconnect from the VPN.

The newest version seems to have been broken. It is often stuck connecting and difficult to turn off. Also, why does the email disappear? And why do we need that?? This seems to screw up the functionality for using the iOS passcode (which still does not hide the login detail!) When logged in everything still operates mostly normal. The issue where some apps trigger a VPN reset (Alien Blue e.g.) is scary at times and persists with this new version.

I havent had any of the problems everyone else has had. Set itself up and dont have any trouble turning on and off. I have been very satisfied with this service so far. I would suggest activating on a desktop; you receive a discount and you still have access to the mobile app and additional proxy service.

This company has terrible apps. Whether you choose to use the one for your pc or iPhone, youre going to find out how awful it is. Look elsewhere for a good VPN service.

Works perfectly fine for me. Connects and disconnects when I press it and only a few connectivity issues but those were from my router so not the apps fault. Definitely recommending this app to some of my friends.

New update is disappointing. Keeps dropping off and asking for email.

Im running iOS 9.3.1 on a iPhone 6s and it runs flawlessly for me. Not sure of the issues other people are having but it works without any problems for me. Its a great service!

Wont disconnect? Theres a second VPN toggle in settings. Its under General/VPN/PIA/ connect on demand. Toggle that off and itll disconnect. Connect on demand is a setting that ensures all of your internet traffic is routed through a VPN. If you turn it off youll have to manually select when you want traffic through the VPN. The app itself is great. Giving poor reviews because you dont understand how things work is not great. Dummies.

Pros: When at work and school this VPN service does what it needs to. Variety of servers even allows unblock of country specific content. Reasonable price for a subscription and very important: no logs. Cons: severe bandwidth limit when trying to connect to gigabit at home. When you leave wifi your phone will kick to LTE then the VPN will connect when no longer necessary. Please add an automatic "disable VPN" when not connected to wifi.

I dont know what happened on there end but the vpn connection like to cut out every 15-20 mins now.

Have been using it now for more than a year. I only use it if I have to use public wifi.

Theres a pick which country opinion and an on/off option. Havent had any dropout issues. Doesnt get much simpler than that. Happy with the VPN and would buy again.

Works fine for me, love how easy it is

Generally works as expected. Occasional issues connecting and disconnecting as well as having VPN connection dropped (i.e.: turned off without notice.) This last seems to be occurring only in one location (MLB At Bat.) Encryption of data flows has been useful and worth the price.

Works ok, overall, but cuts out a frequently. Obviously with Netflix not working now, its lost a lot of its usefulness.

When it works, it works well. However, it can be very hard to disable. Trying to change the status to "Disconnected" can be impossible -- it tries to keep reconnecting. Also, it doesnt always reconnect after being dormant for a while.

When I first started using PIA, the service was awesome! However, a few months ago the VPNs started showing up in the wrong places. I spoke to tech-support and they didnt seem to care at all! Since then the VPN locations have gotten worse. These days it takes me four or five tries to connect to an IP that shows up as being in the UK. I think it is time to start looking for a new VPN service provider. What a downfall for a service that really used to be very good.

I have this for both the computer and my phone, it works great on both.

PIA handles business for me!